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Shipping & Returns

Shipping Policy

Freight on board (F.O.B.) from point of shipment. Claims Title and risk of loss passes to buyer at F.O.B. Shipping point and all claims must be filed with carrier. Any discrepancies must be reported to Ethereal within ten (10) days of receipt of shipment.

Return Policy

All sales are final. No returns or exchanges will be allowed without prior written authorization from Ethereal. All returns are subject to a 20% handling charge, must be in a sale-able condition, and must have been purchased within sixty (60) days of return request. No stock balancing permitted. Copies of invoices must be mailed in advance for any Return Authorization (R.A.).

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